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Shipping policy

We are committed to providing you with excellent service and timely delivery. Please review our shipping policy below:

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days (Monday-Friday), excluding holidays.

Shipping Methods:

  • We offer several shipping options for domestic and international orders. Shipping methods include standard, expedited, and overnight delivery.
  • Shipping rates and delivery times may vary based on the shipping method selected and the destination.

Shipping Costs:

  • Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and the delivery destination.
  • Free shipping may be available for orders that meet certain criteria, such as order value or promotional offers.

Delivery Times:

  • Estimated delivery times are provided during checkout and are based on the selected shipping method and delivery destination.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier delays.

International Shipping:

  • We ship to select international destinations. International shipping rates and delivery times vary based on the destination country and shipping method selected.
  • Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.

Shipping Restrictions:

  • Some items may be restricted from shipping to certain locations due to legal or logistical reasons. Please review product descriptions for any shipping restrictions.

Shipping Damage or Loss:

  • In the rare event that your order is damaged during shipping or lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address provided by the customer or delivery issues caused by the carrier, additional shipping fees may apply to reship the order.